What does a paramedic do in Australia and when should you call one?

A paramedic is a highly trained healthcare professional who responds to medical emergencies and provides pre-hospital care. In Australia, paramedics typically work with state or territory ambulance services and arrive at the scene in ambulances, rapid response vehicles, or even helicopters for remote or severe cases.

Paramedics are skilled in a wide range of emergency procedures, including CPR, defibrillation, airway management, administering medications, and trauma care. They stabilise patients on-site and during transport to hospital, often making critical decisions that can save lives.

Australians can access paramedic care by calling 000, which connects to emergency services. While waiting for a paramedic, bystanders and first aiders play a crucial role in providing initial assistance, following instructions from the call taker.

In addition to responding to emergencies, paramedics may also support public events, conduct community education, and collaborate with other emergency services. Their role is a vital link in the chain of survival, bridging the gap between first aid and hospital treatment.

Paramedics deliver life-saving emergency care before hospital arrival.

How to access a paramedic:

  • Call 000 to request an ambulance and paramedic assistance.

  • Follow the operator’s instructions until they arrive.

  • Clear access for the ambulance if possible.

  • Provide paramedics with any known medical history or medications.

  • Follow their directions during the emergency.

Takeaway to Remember

A paramedic is a healthcare professional trained to provide advanced emergency medical care outside the hospital, often arriving in an ambulance.